If you have selected standard post as your delivery method, your tickets may take up to 5-10 days to reach your chosen address. If you have chosen courier, your tickets can take between 2-3 days to reach you. If your courier tickets or standard post tickets have not reached you in the estimated time, please send your inquiry to firstname.lastname@example.org. Due to multiple print delays, some events may take longer to dispatch. There is a possibility that the tickets to the event you have purchased for are on a print delay, below is a list of the events currently on a print delay. If you are printing your tickets from your Ticketmaster account online, please make sure you are logged into the correct email address if you have multiple Ticketmaster accounts. If tickets do not arrive in time for an event, it is the responsibility of the customer to notify Ticketmaster of this issue before the event takes place as other means of delivery or venue/outlet collection can be arranged.
S-X Open International - Delayed Until the 31st of August 2018
Friday Jams Live - Delayed Until the 20th of August 2018
Listen In - Delayed Until the 28th of August 2018
Taylor Swift - Delayed Until 31st of August 2018
Sam Smith - Delayed Until 31st of August 2018
Passenger - Delayed Until 16th October 2018
Six60 - Delayed Until the 22nd of October 2018
Shawn Mendes - Delayed Until the 22nd of October 2018
Shania Twain (Dunedin) - Delayed Until Further Notice
Showquest (Spark Arena) - Delayed Until Further Notice
* P!nk Collector Tickets:
Seated tickets for Dunedin have all been sent, GA tickets are in the process of being sent
* If your account information says that your tickets were printed and dispatched on the 2nd of July, these tickets are still being sorted for dispatch from Australia. Please keep an eye here for updates.
* Collector Tickets are specially designed hard tickets. They were designed in Australia and were delivered to New Zealand in July. They will be sent out via courier in August 2018.
* Venue Pick Up is the only delivery method available for P!nk's Wild Hearts Zone tickets. Please note that they can only be collected from the venue on the day of the event by the account holder with valid photo ID. No name changes or exchanges permitted.