If you have selected standard post as your delivery method, your tickets may take up to 5-10 days to reach your chosen address. If you have chosen courier, your tickets can take between 2-3 days to reach you. If your courier tickets or standard post tickets have not reached you in the estimated time, please send your inquiry to us using the "Submit a request" link above. Due to multiple print delays, some events may take longer to dispatch. There is a possibility that the tickets to the event you have purchased for are on a print delay, below is a list of the events currently on a print delay. If you are printing your tickets from your Ticketmaster account online, please make sure you are logged into the correct email address if you have multiple Ticketmaster accounts. If tickets do not arrive in time for an event, it is the responsibility of the customer to notify Ticketmaster of this issue before the event takes place as other means of delivery or venue/outlet collection can be arranged.
Disney on Ice - Delayed Until the 25th of March 2019
Star Wars - Delayed Until the 6th of April 2019
Post Malone - Delayed Until the 11th of April 2019
Elton John - Delayed Until the 28th of July 2019
Billie Eilish - Delayed Until Further Notice
KISS - Delayed Until Further Notice
Fleetwood Mac (Dunedin) - Delayed Until Further Notice
Hugh Jackman - Delayed Until Further Notice
Six60 - Delayed Until Further Notice
*Fleetwood Mac (Auckland) - except Collector Tickets
All tickets have been dispatched as of the 14th of February.
* Kacey Musgrave Golden Tickets:
The only delivery option for these is Venue Pick Up. Tickets can only be collected from the Box Office on the day of the event. They will not be available for collection from outlets.
Collector tickets are a treasured keepsake for the real fan, designed specifically overseas for this tour. The stylish 3D card not only gets you into the event, but it's also the perfect souvenir. And it's delivered with a lanyard too. Dispatched a month prior to the event by courier. Please keep an eye below for updates.
- Fleetwood Mac - These will be dispatched via courier approximately a month prior to the shows.