If you have selected standard post as your delivery method, your tickets may take up to 5-10 days to reach your chosen address. If you have chosen courier, your tickets can take between 2-3 days to reach you. If your courier tickets or standard post tickets have not reached you in the estimated time, please "Submit a request". Due to multiple print delays, some events may take longer to dispatch. There is a possibility that the tickets to the event you have purchased for are on a print delay, below is a list of the events currently on a print delay. If you are printing your tickets from your Ticketmaster account online, please make sure you are logged into the correct email address if you have multiple Ticketmaster accounts. If tickets do not arrive in time for an event, it is the responsibility of the customer to notify Ticketmaster of this issue before the event takes place as other means of delivery or venue/outlet collection can be arranged.
Lenny Kravitz - Delayed Until the 28th of January 2020
In Flames - Delayed Until Further Notice
So Pop! - Delayed Until Further Notice
Tracy Morgan - Delayed Until Further Notice
James Blunt - Delayed Until Further Notice
Tiny Meat Gang - Delayed Until Further Notice
Iron Maiden - Delayed Until Further Notice
Backstreet Boys - Delayed Until Further Notice
Rex Orange County - Delayed Until Further Notice
Touch Bass NZ - Delayed Until Further Notice
Tickets for Elton’s Dunedin and Auckland concerts have now been dispatched.
The most recent dispatch commenced delivery on 16 December.
- Allow between 10-14 working days for mail and 3-5 working days for courier tickets to arrive.
- If you opted for Print At Home (PAH) tickets, log into your My Ticketmaster account to download your tickets.
Haven’t received your tickets? Hold tight until January.
Elton John’s Farewell Yellow Brick Road Tour is one of the biggest in history and some production expansions have been made to accommodate the fantastic turn-out of fans like you.
Your seats may be part of a quantity being relocated, and we’ll be contacting you after the Xmas/NY holiday break regarding your tickets.
We appreciate your patience and will be in touch in the New Year.
Queen + Adam Lambert
We are currently in the process of printing and sorting these tickets for dispatch. They should all be sent by Friday, the 24th of January.
These tickets will be printed for dispatch on Monday, the 20th of January with the aim of having them all dispatched by the 24th of January.
* Print at home tickets for both venues are now available for printing.
Tickets for both shows have been printed and are in the process of being sorted for dispatch. Due to the sheer number of tickets, being a hard ticket only event, this will take some time. We hope to have these tickets all dispatched by the 24th of January.
Collector tickets are a treasured keepsake for the real fan, designed specifically overseas for this tour. The stylish 3D card not only gets you into the event, but it's also the perfect souvenir.
Dispatched a month prior to the event by courier or post, depending on the selected Method of Delivery.
Please keep an eye below for updates.
- Pentatonix (15 Feb 2020)
- Scorpions & Whitesnake (27 Feb 2020)
- Pixies (6 March 2020)
- My Chemical Romance (25 March 2020)
- Louis Tomlinson (23 April 2020)
- So Pop! (2 May 2020)
- Backstreet Boys (15, 16 May 2020)
Tool: Hard tickets ONLY, there is no print at home option for these tickets.
Rex Orange County: Fully digital event