If you have selected standard post as your delivery method, your tickets may take up to 5-10 days to reach your chosen address. If you have chosen courier, your tickets can take between 2-3 days to reach you. If your courier tickets or standard post tickets have not reached you in the estimated time, please send your inquiry to us using the "Submit a request" link above. Due to multiple print delays, some events may take longer to dispatch. There is a possibility that the tickets to the event you have purchased for are on a print delay, below is a list of the events currently on a print delay. If you are printing your tickets from your Ticketmaster account online, please make sure you are logged into the correct email address if you have multiple Ticketmaster accounts. If tickets do not arrive in time for an event, it is the responsibility of the customer to notify Ticketmaster of this issue before the event takes place as other means of delivery or venue/outlet collection can be arranged.
Gretta Van Fleet - Delayed Until the 19th of October 2018
Six60 - Delayed Until the 22nd of October 2018
Shawn Mendes - Delayed Until the 22nd of October 2018
Anne Marie - Delayed Until the 23rd of October 2018
Mumford & Sons - Delayed Until the 12th of November 2018
Eagles - Delayed Until the 26th of November 2018
Eddie Izzard (SPARK ARENA) - Delayed Until Further Notice
Lily Allen - Delayed Until Further Notice
Vodafone New Zealand Music Awards - Delayed Until Further Notice
FOMO By Night - Delayed Until Further Notice
Alice in Chains - Delayed Until Further Notice
Lauryn Hill (VIP tickets) - Delayed Until Further Notice
George Ezra - Delayed Until Further Notice
Ozzy Osbourne - Delayed Until Further Notice
* Friday Jams Live Collector Tickets:
- What are Collector Tickets? A treasured keepsake for the real fan. The stylish 3D card not only gets you into the event, but it's also the perfect souvenir. And it's delivered with a lanyard too. Dispatched a month prior to the event. If you have purchased these, you'll be notified when they've arrived and we have begun sorting for dispatch via courier.
* Current Status: These tickets are on their way to New Zealand from Australia.
* Lauryn Hill:
All tickets except for VIP tickets are released for printing - all non-VIP tickets have been sent by courier and post for those who have chosen these as their method of delivery.