We may be able to change the ticket delivery method, depending on a few different factors; the original delivery method you selected, how long ago the tickets were purchased, what delivery method you are requesting, and the event you purchased for. Please call us on 0800 111 999 or click on the "Submit a request" link above for assistance.
Articles in this section
- Why haven't my tickets arrived via post/courier?
- Why can't I enter a separate postage address for my tickets?
- I requested my tickets to be posted, however my tickets have not arrived. What should I do?
- I have selected Venue/Outlet pickup as my delivery method. Can I collect these tickets from any Ticketmaster Outlet?
- I have lost my credit card, how can I collect my tickets?
- Can I get my tickets sent to a different address?
- I have selected Venue/Outlet pickup. How do I collect my tickets?
- I've lost/not received my tickets - how do I get replacements?
- Can I change my ticket delivery method?
- Where are my tickets?/Print Delays