Here are some helpful tips to assist you to successfully use your temporary password:

The password must be used when logging in directly from our homepage, as opposed to logging in whilst in the process of making a ticket purchase.

The password is case sensitive, and will not be accepted if spaces are entered at either end.

The password only has a validity period of 24 hours, after this time you will need to request a new temporary password.

Once you successfully log in with your temporary password, you will immediately be prompted to change the password to one of your choice.