The information requested may be used for a variety of purposes related to the ticket purchase transaction. These purposes can vary by transaction, but include, for example, allowing us to: ship/deliver tickets and/or receipts; respond to customer service requests; review and enforce limits on the number of tickets purchased per event and to help prevent credit card fraud.
Articles in this section
- I haven't received my tickets, can I have them emailed to me?
- Why is there a Levy Fee on my ticket purchase?
- Where is the seating chart for a specific event?
- Why do you request my address, post code and or phone number during the booking process?
- Postcodes are now compulsory when making Ticket Purchases with Ticketmaster
- Why isn't my temporary password working?
- Why is the Online Security Check so difficult?
- Why am I receiving TicketAlerts?
- What is a "My Ticketmaster" Member?
- Important information about Two Factor Authentication