When you're ready to buy tickets to your next event on Ticketmaster, take a look at these top tips for a great experience.
Before the sale
- Sign in or create a Ticketmaster account. Have your password handy or reset it in advance to avoid any delays.
- Avoid looking like a bot. Turn off any automated tools or browser extensions and avoid public wifi.
- Ensure your billing and delivery details are up to date.
- Have a back-up plan - if the show you wanted sells out, have a second venue or date in mind to book!
- Double-check your time zones to make sure you’re selecting your desired event and venue.
- Download the Ticketmaster App so you can manage your tickets from your device.
- Make sure you’re in the know!
- Add artists, teams, venues or shows to your Ticketmaster favourites and sign up for alerts.
- Follow @Ticketmaster_NZ on X (Twitter) or Facebook.
- Join your favourite artist’s fan club.
During the sale
- Avoid ticket cancellations by following the ticket limit.
- Review the venue’s age restrictions to make sure young fans can attend.
- Save time during the onsale by searching for the Best Available ticket. This filter will scan all sections and prices to provide you the best ticket option at that time, pending availability.
- Don’t look like a ticket bot! It may result in you being blocked for a period of time and unable to shop for tickets. Here’s what to remember:
- Stay within one browser window and on a single device to avoid errors.
- Turn off any automated tools or browser extensions.
- Don’t refresh your browser multiple times and avoid repeatedly clicking.
- Turn off your VPN, Apple Private Relay and other proxy servers.
- When using the interactive seat map keep this colour key in mind:
- Blue means the section has tickets that match your search.
- Grey means the section has no more tickets available or doesn’t have tickets that match your search.
- The pink resale logo with two circling arrows means the tickets are being sold by other fans.