Ticketmaster, on behalf of its clients, strives to make it as easy as possible to purchase accessible tickets for venues across the country. Most venues offer accessible areas to accommodate their guests. Availability and type of accessible tickets will vary based on each venue's policies and/or the type of event taking place.
Booking accessible tickets
How do I book accessible tickets?
You can purchase accessible tickets directly from your event’s interactive seat map, by calling 09 970 9711, or through our form and selecting Accessible Bookings as a topic. Fans who are not purchasing or requiring assistance with their accessible tickets order won’t be serviced on this line.
Accessible tickets are reserved solely for fans with disabilities. Fans who abuse this policy could have their order cancelled.
How do I see the types of accessible tickets available for my event?
The number and types of accessible tickets available varies by event and venue. To see what accessible tickets are available for your event follow these steps:
- Select the Filter button.
- Toggle the Show accessible tickets switch and the types of accessible tickets available for that event will appear.
- Select the Apply Filters button.
- Click or tap a section on the interactive seat map to see how many accessible tickets are available, as well as their location within the section and price.
What should I do if my interactive map doesn’t display accessible tickets?
Some venues only sell accessible tickets at their box office. Click Accessible Tickets under the event title or tap the i icon on the app to find out more information for accessible tickets policies for each event and venue.
There are events where Ticketmaster isn’t the primary ticket seller; tickets are posted for sale by third-party sellers or other fans. In this case, we can’t guarantee that accessible tickets will be posted for resale. So, if you require accessible tickets for these events, contact the primary ticket seller and/or the venue box office to check on availability of accessible tickets.